Research Centre for Government IT

The IT University of Copenhagen and the Danish Agency of Digitisation have established a Research Centre for Government IT. The purpose of the centre is to contribute to research-based knowledge and competence development regarding government IT projects, including operation and maintenance of IT systems.

The research centre was established on January 1, 2018, as part of the realization of the government's strategy "Et solidt it-fundament - Strategi for it-styring i staten" (in Danish) and referring to the Government IT Council's work to build academic knowledge about management of government IT and review management of IT projects and IT operation.

Further information

Read more about the centre in this press release (in Danish).

News: Bent Flyvbjerg joins ITU as Villum Kann Rasmussen professor

Read more.

News: Oxford University's Bent Flyvbjerg and ITU establish IT programme management research collaboration

Read the press release here.

News: Bent Flyvbjerg to be awarded ITU’s first honorary doctorate

Read the press release here.

 

Contact

Jens Schmidt
Head of Research Centre for Government IT
E-mail: jesc@itu.dk
Phone: +45 7218 5158
Mobile: +45 4081 4775

Ninna Gandrup (former)
Education Development

Other employees

Christian Østergaard Madsen, Associate Professor

Mille Edith Nielsen, PhD

Rolf-Helge Pfeiffer, Assistant Professor  

Adam Alami, Assistant Professor, Aalborg University

Willem Pieterson, Guest Researcher

Events

Privacy is Power
Research Center for Government IT and Danish ICT and Electronics Federation invite you to participate in this webinar, where Carissa Véliz, Associate Professor at Oxford University, will discuss her new book Privacy is Power with Denmark’s Tech Ambassador Anne Marie Engtoft Larsen. Professor Mikkel Flyverbom, CBS, will facilitate the discussion. Read more about the event here.

Why are IT projects so difficult? Perspectives from the international front line
Research Center for Government IT, Confederation of Danish Industry and the Attorney General invite everyone with an interest in IT projects to an event with a researcher from the absolute world elite in project management. The event will take place at Dansk Industri on March 28, 2021. Bent Flyvbjerg is BT professor and head of the world's first mega project management education at the Saïd Business School at the University of Oxford, England. Bent Flyvbjerg leads a groundbreaking research effort at the University of Oxford, which has developed the world’s largest research-based database of IT project performance. The purpose of the research effort and the database is to develop and test basic theories of deep risks in IT investments, which will explain, among other things, why so many IT projects explode. And especially: what you can do to avoid more IT scandals.

Challenges of Digitalisation: understanding the users
Sara Hofmann and Willem Pieterson will together with Christian Østergaard Madsen give insight to the results of a case study. First a method for generating data about users was developed. Subsequently an in-depth analysis of the comprehensive dataset from this study was conducted. The event takes place on the 23rd of January 2020. Read more about the event here (in Danish).

Surveillance Capitalism or Digital Responsibility
Professor emerita Shoshana Zuboff was invited to give a presentation of her critical analysis of the digital development of our time. She presented her impressive analysis of surveillance capitalism, and presented new concepts that will help us grasp the reality and outlook for the digitalized society, and for digital responsibility. Click here to read the original description of the event. To watch recordings of the speakers click here.

Agile Software Development: Background, experiences and perspectives
Alistair Cockburn was invited to Denmark by Research Centre for Government IT to provide a first-hand account of the background of the agile approach to system development, the experience - the good and the bad - with the methods, and the future perspectives of agile software development. Click here for the original description of the event. To watch recordings of the speakers click here.

Publications

2021

Pfeiffer, Rolf-Helge (2021) Identifying Critical Projects via PageRank and Truck Factor. In: 2021 IEEE/ACM 18th International Conference on Mining Software Repositories (MSR). https://ieeexplore.ieee.org/document/9463111

2020 

Skaarup S. (2020) The Role of Domain-Skills in Bureaucratic Service Encounters. In: Viale Pereira G. et al. (eds) Electronic Government. EGOV 2020. Lecture Notes in Computer Science, vol 12219. Springer, Cham. https://doi.org/10.1007/978-3-030-57599-1_14

Madsen, C.Ø., Pieterson, W., Hofmann, S. (2020) The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction. In: EGOV-CeDEM-ePart 2020: Proceedings of Ongoing Research, Practitioners, Workshops, Posters and Projects of the International Conference EGOV-CeDEM-ePart 2020.
 
Nielsen M.E., Madsen C.Ø. , Lungu M.F. (2020) Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. In: Viale Pereira G. et al. (eds) Electronic Government. EGOV 2020. Lecture Notes in Computer Science, vol 12219. Springer, Cham. https://doi.org/10.1007/978-3-030-57599-1_10
 
Hofmann S., Madsen C.Ø., Distel B. (2020) Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. In: Viale Pereira G. et al. (eds) Electronic Government. EGOV 2020. Lecture Notes in Computer Science, vol 12219. Springer, Cham. https://doi.org/10.1007/978-3-030-57599-1_2

 
Toll, D., Lindgren, I., Melin, U., & Madsen, C. Ø. (2020). Values, Benefits, Considerations and Risks of AI in Government: A Study of AI Policy Documents in Sweden. eJournal of eDemocracy & Open Government, 12(1)  https://doi.org/10.29379/jedem.v12i1.593. 

Pfeiffer R.-H. (2020) What constitutes Software? An Empirical, Descriptive Study of Artifacts In: Proceedings of the 17th Working Conference on Mining Software Repositories IEEE https://doi.org/10.1145/3379597.3387442

2019 

Lindgren, I., Madsen, C. Ø., Hofmann, S., & Melin, U. (2019). Close encounters of the digital kind: A research agenda for the digitalization of public services. Government Information Quarterly. https://doi.org/10.1016/j.giq.2019.03.002

Madsen, C. Ø. & Hofmann, S. (2019) Multichannel management – A Literature Review. Electronic Journal of Egovernment, 17 (1). http://www.ejeg.com/volume17/issue1

Madsen, C. Ø. & Christensen, Lars Rune (2019). Integrated and seamless? Single Parents’ Experiences of Cross-Organizational Interaction. In: Proceedings of the 2018 IRIS conference 2018. https://aisel.aisnet.org/iris2018/

Toll, D., Lindgren, I. Melin, U. & Madsen, C. Ø. (2019). Artificial Intelligence in Swedish Policies: Values, benefits, considerations and risks. In International conference on Electronic Government, 2019, pp. 301-310. Springer, Berlin. https://easychair.org/publications/preprint/w9zR

Madsen, C. Ø., Hofmann, S. & Pieterson, W. (2019). Channel Choice Complications. Exploring the multiplex nature of citizens’ channel choices. In International conference on Electronic Government, 2019, pp. 139-151. Springer, Berlin. https://easychair.org/publications/preprint/wnCL