"Thomas Hildebrandt"

Making case management effective, flexible and transparent

Thomas Hildebrandt Computer Science Department Research e-government Collaborations grants

5 October, 2017

Digital case management systems should become more intelligent and flexible so that both case workers and clients are provided better and more transparent service, despite the increasingly complex legislation. Innovation Fund Denmark invests DKK 16 million in the research project Ecoknow, which links technology and practice of adaptive case management.

KMD uses new technology from ITU to give flexibility to government knowledge workers

Thomas Hildebrandt Research Collaborations Computer Science Department e-government

2 June, 2017

The digitalization of knowledge work goes more smoothly with a new software technology developed by researchers from the IT University and Exformatics. Workers get more flexible workflows and support to complete tasks. The IT company KMD is now implementing the technology in a case-management system widely used by government agencies.

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