big data

Making case management effective, flexible and transparent  

Thomas HildebrandtComputer Science DepartmentResearche-governmentCollaborationsgrants

October 5, 2017

Digital case management systems should become more intelligent and flexible so that both case workers and clients are provided better and more transparent service, despite the increasingly complex legislation. Innovation Fund Denmark invests DKK 16 million in the research project Ecoknow, which links technology and practice of adaptive case management.

KMD bruger ITU-teknologi.

KMD uses new technology from ITU to give flexibility to government knowledge workers

Thomas HildebrandtResearchCollaborationsComputer Science Departmente-government

June 2, 2017

The digitalization of knowledge work goes more smoothly with a new software technology developed by researchers from the IT University and Exformatics. Workers get more flexible workflows and support to complete tasks. The IT company KMD is now implementing the technology in a case-management system widely used by government agencies.